SHIPPING POLICY

Shipping Policy — RYLIN

Last Updated: September 2026

At RYLIN, we believe your order should reach you safely, securely, and on time. Every order is carefully packed and dispatched through our trusted logistics partners.

1. Order Processing

Orders are generally processed and dispatched within 1–2 business days after successful order confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sales, launches, festive periods, or high-demand periods, processing may take slightly longer.

2. Standard Delivery

We offer Standard Shipping across most serviceable locations in India.

Estimated delivery time:

Metro cities: 3–5 business days
Other locations: 5–7 business days
Remote/extended service areas: 7–10 business days

Delivery timelines are estimates and may vary depending on the destination, courier availability, weather, public holidays, or unforeseen logistical delays. Similar Indian fashion brands commonly publish approximately 5–7 business-day standard delivery windows.

3. Shipping Charges

Free Standard Shipping may be available on eligible orders as displayed at checkout.

If any shipping charge applies to your order, the applicable amount will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive your tracking details via SMS/email/WhatsApp, where applicable.

You can use the tracking information to follow your shipment until delivery.

5. Delivery Attempts

Our courier partner may make multiple delivery attempts if you are unavailable.

Please ensure that your name, complete address, phone number and PIN code are entered correctly while placing your order.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, or refusal to accept the parcel, additional shipping charges may apply for re-dispatch.

6. Delayed or Lost Shipments

Although we work with reliable logistics partners, delivery delays can occasionally occur due to circumstances outside our control, including:

Weather conditions
Natural events
Public holidays
Courier operational issues
Remote-area restrictions
Transportation disruptions

If your shipment appears significantly delayed or lost in transit, please contact us at help@rylin.in and we will coordinate with the courier partner to assist you.

7. Damaged or Incorrect Orders

Please inspect your package when you receive it.

If you receive a damaged, defective, or incorrect product, contact us at help@rylin.in as soon as possible with your order number and clear photos/videos of the product and packaging.

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.