REFFUNDS

REFUND POLICY — RYLIN

Last Updated: September 2026

At RYLIN, we aim to deliver every order in good condition and as described on our website.

1. Refund Eligibility

RYLIN generally does not offer refunds for change of mind, personal preference, or incorrect size selection.

However, if you receive a product that is:

Damaged
Defective
Incorrect/wrong product
Significantly different from the product ordered

you may contact us for an appropriate resolution, which may include replacement, exchange, or refund, subject to verification and applicable law.

2. Exchange

Eligible exchange requests must be raised within 3 days of delivery.

For size exchanges, the product must be unused and in its original condition, and the requested size must be available.

Please refer to our Return & Exchange Policy for complete conditions.

3. Refund Process

If RYLIN approves a refund:

The refund will generally be processed after the returned product, where applicable, has been received and inspected.
Refunds will normally be made through the original payment method or another appropriate method.
Processing time may vary depending on the payment provider or bank.

4. COD Orders

For eligible COD orders where a refund is approved, RYLIN may request appropriate bank/UPI details to process the refund.

Never share your OTP, UPI PIN, card PIN, or banking password with RYLIN or anyone claiming to represent RYLIN.

5. Shipping Charges

Shipping charges, if any, may not be refundable for customer-initiated requests such as change of mind or incorrect size selection.

For damaged, defective, incorrect, or materially misdescribed products, the applicable resolution will be determined according to the circumstances and applicable consumer law.